Job Description
Temporary Call Center Representative (Work at Home) #3060
Houston, TX
Job Description
Join Omaha Steaks Team and Earn Extra Cash!
The owners and the management team genuinely care about every employee. It’s a fun and festive environment as you spend time helping customers send packages right from your home. For over a century we have taken pride in providing our family of customers with the highest quality gourmet, wholesome products. Plus, if you are looking for regular employment, this is a rare opportunity to get your foot in the door. You can also take advantage of the Omaha Steaks discount to receive FANTASTIC prices on all our fabulous products for a WHOLE YEAR!
At the end of the day, you’re doing something good. You’re providing high-quality wholesome food to families all over America. So, start selling a product you can believe in. Something everyone needs every day. Take pride in working for one of Omaha’s best-known brands and join us today!
Safe At Home stay home, stay safe, earn holiday cash! Everything from applying to onboarding and training will be done in the safety of your own home.
Approved Work at Home States: Nebraska, South Dakota, Texas, Iowa, Nevada, Florida
*** IF YOU ARE NOT IN AN APPROVED STATES, YOUR APPLICATION WILL NOT BE REVIEWED***
Schedule Requirements/Commitment:
- Attend an orientation
- Attend a system set-up meeting
- Attend a 3 day or weekend accelerated virtual training
- Day Training – 8am-12pm – Monday – Wednesday
- Mid Training – 1pm-5pm – Monday – Wednesday
- Night Training – 6pm-10pm – Monday Wednesday
- Accelerated Weekend Training 12pm-6pm – Saturday & Sunday
- Hours are not guaranteed until peak volume begins, will be minimal until needed
- This is a temporary position for the holiday season. We have a variety of shifts available.
Pay/Bonus Structure:
- Rate of Pay – $15/hour
- Project Completion Bonus – You will be eligible for a project completion bonus ranging from $300 to $500 based on peak season attendance (peak season is from November 26th through December 31st.)
- You will have the opportunity to earn extra incentives based on performance and operational metrics.
Essential Job Duties Include:
- Answers incoming calls, places outgoing sales calls to active customers and accurately takes all order information
- Answers questions regarding Omaha Steaks products and services or directs customer calls as needed
- Recommends add-ons/upgrades to every customer who places an order
- Uses established sales and service techniques to maximize every over and ensure customer satisfaction
Computer Requirements:
- Must have your own PC
- Must be less than 6 years old and running Microsoft Windows 10 (Windows 7, Windows 8, MAC OS, and Chrome OS are not supported or allowed)
- Must have high-speed internet service (5 Mbps download and 1 Mbps upload)
- Must be hard-wired while working (you can work from a laptop but Wi-Fi/Wireless are not supported)
- An approved headset will be required
- Must have computer and virus protection
- Must have anti-virus installed and up-to-date (Windows 10 built-in security center antivirus and/or 3rd party antivirus are supported)
Special Note:
- Military veterans and their spouses are encouraged to apply.