Job Description
Title: Call Center Representative
Location: New Jersey, United States
job details
summary
- $17 – $17.50 per hour
- temporary
- high school
- categoryoffice and administrative support occupations
A large client whom is a trusted partner to healthcare organizations is seeking out remote workers in New Jersey (MUST LIVE IN NEW JERSEY – NO EXCEPTIONS) to support their Patient Assistance Program in high volume call center environment. This is a strict contract assignment which begins Oct 16, 2023 and will end in Feb of 2024. If you can commit to working Oct 16 – Feb 2024 without any time off needs, have hard-wired internet [NO WI-FI], and have a background in benefits verification or a similar field, please apply today!
salary: $17 – $17.5 per hour
shift: First
work hours: 9 AM – 6 PM
education: High School
Responsibilities
MUST LIVE IN NEW JERSEY – NO EXCEPTIONS
Institutional Patient Access Specialists require personal integrity, empathy, a high level of accuracy and superb attention to detail.
- Supporting Patient Assistance Program
- Service over 39 medications
- Mainly inbound calls (60% Patients and 40% healthcare provider (HPC))
- 60-100 calls a day for open enrollment
- Customer inquiries Request a refill, ask questions about program or application status
- Learn each program and each medication
- Some may process applications and tie it to their account
- NO TIME OFF OCT – FEB (closed on Thanksgiving Day, Christmas Day and New Years Day but expected to be present every other day)
Skills
- Medicare Compliance
- Medicare/Medicaid
- Healthcare
- Call Center
- open enrollment
- Benefits
- Benefits Administration
- Compliance
- Insurance Claim Processing
- Pharmaceutical
- Qualifications
- Years of experience: 2 years
- Experience level: Experienced