About the Role
Call Center Representative
$30,000 – $40,000 yearly
Job Category: Call Center
Position Type: Contract / Temporary to Hire
Work Model: Remote
Location: Manitwoc, WI [Remote]
Job ID: 85109
Job Description
LaSalle Network is currently working with a healthcare client who is seeking Call Center Representatives in Wisconsin! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a Health Care Customer Service Opportunity.
This opportunity is 100% remote as long as you are a resident of Wisconsin.
Call Center Representative Responsibilities:
- Provide superior customer service within a fast-paced environment
- Answer phone calls, reply to emails, and resolve customer issues
- Manage the needs of customers independently
- Update account information in a comprehensive database
- Maintain quotas, goals, and metrics
- Notate and determine issues with customers and their inquiries accurately
Call Center Representative Requirements:
- One year of recent phone-based experience in telemarketing, call center, collection, or customer service environment is preferred
- Ability to work well independently and contribute to the overall success of the team
- Excellent oral and written communication skills
- Superior interpersonal skills and strong attention to detail
- Ability to multi-task effectively and flexible to adapt to change