Job Description
Call Center Representative (Healthcare Enrollment)
san diego, california
$20 – $21 per hour
temporary
high school
reference AB_4459401
Our client is a leading healthcare company with multiple openings in March for Administrative Account Representatives.
This is a great opportunity to work from home after training. This position will begin training onsite in San Diego, CA (required).
The ideal candidate has experience in enrollment, payment processing, data entry, or billing in a healthcare setting. Call Center experience required. If qualified, a required assessment will be sent to you in order to be considered for this opportunity. Please do not apply if you are not able to commute to San Diego, CA (REQUIRED).
salary: $20 – $21 per hour
shift: First
work hours: 8 AM – 5 PM
education: High School
Responsibilities
- Answers high volume inbound calls from members pertaining to account maintenance, billing, payment, etc.)
- Enters the electronic enrollment form into the computer system
- Documents all customer interaction
- Membership processing
- Enrollment processing for Medicaid
- Preparation and validation of information
- Finance related activities (performs account maintenance, billing, reconciliation, reporting, and/or customer service related activities.
- Supporting eligibility inquiries
- Resolves payment discrepancies and delinquencies
- High volume data entry
- Handles calls, chats, and email inquiries
Skills
- Call Center Support
- Industry Representative
- Account Reconciliation
- Administrative Duties
- EHR/Epic
- EMR
- Organization
- Prioritizing
- Working Independently
- Decision Making
- Answering Phones
- Handling Confidential Information
- Follow-up
- Active Listening
- Telephone Etiquette
- Written Communication
- Interpersonal Sensitivity
- Basic Software Skills
- Microsoft Office
- Basic Computer Skills
- Data Entry
Qualifications
- Years of experience: 0 years
- Experience level: