Job Description
Call Center Representatives
Murfreesboro TN, USA
Job Reference: US5634KS_BH8722629
Work Type: Full Time
Employment Type: Temporary
Career Level: Entry Level
Compensation: 24
Location: TN, USA
Find a job that fits your life with Kelly Professional & Industrial. We believe work should work for you in all ways, and we’ll help you get there.
Kelly Services, in partnership with Nissan North America, is currently recruiting for Consumer Affairs Agents to handle both inbound and outbound phone calls for their call center. If this sounds interesting to you read on for more details and apply today!
Pay: $24.00/hr
Shift: Must be available 7am-7pm (8 hour shift will be within these hours)
In addition, Nissan is offering a $2000 Retention Bonus: $1,000 payable after 3 months and another $1,000 after 6 months. Employees are also eligible for quarterly bonuses up to $1,500/quarter!
This is a call center role with excellent promotional opportunities after one year! This position is not 100% remote and must live near Murfreesboro,TN.
What does a typical day as a Consumer Affairs Agent look like?
You’ll be:
- Providing claim support to Nissan dealers by adjudicating warranty claims to ensure timely and accurate claim payment
- Providing exceptional customer service over the phone, while acting with urgency regarding Nissan vehicles
- Working collaboratively within various departments to develop strategies and plans to provide appropriate solutions to the customer
Job Qualifications:
- Bachelor’s Degree is required
- Excellent computer skills coupled with strong typing skills (40+ WPM)
- Enhanced customer focused skills, willingness to engage in and address issues as they arise
- Strong work experience in customer service
Perks:
- Weekly Pay
- 15 paid holidays
- 10-15 days of Paid Time Off
- Enhanced Medical Benefits
- Kelly Perks-Discount Program