About the Role
Title: Canadian French/French/Quebecois – International Audio/Video Remote Interpreters
Location: Remote
Type: Independent Contractor
Workplace: hybrid
Category: Over the Phone Interpreters
Job Description:
Overview:
As an audio/video interpreter for Canadian French/French/Quebecois in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
Provide effective audio remote interpreting
Answer inbound calls in a timely manner
Provide superior customer service
Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience:
Full fluency in both English and Canadian French/French/Quebecois
Technology proficient (web-based platforms, email, Microsoft Word)
Landline phone access for sound quality
An interpreting space that is quiet, secure, and free from outside noises
2+ years of professional interpreting experience preferred
Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)