Job Description
Carrier Benefit Advisor
locations
USA Remote
job requisition id
R3323
Get your career started at eHealth
eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!
Carrier Benefit Advisor
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply!
Our people make all the difference in our success.
Position Description:
As a Carrier Benefit Advisor you will be dedicated to one or more specific carriers. You will take inbound calls, listen, consult, and advise clients over the phone on their Medicare health insurance options specific to the assigned carrier. You may also be responsible for outbound follow-up. Measures of success will be performance-based including conversion, applications, member retention and compliance.
Essential Job Functions:
- Inbound sales and outbound follow-up
- Maintain attendance and conformance standards
- Perform all responsibilities compliantly
- Carrier training and plan feedback
- Demonstrate excellence and proficiency in all measurements, including Retention, Compliance, Sales Mastery
- Drive sales and revenue by assisting customers in making healthcare decisions over the phone
- Meet monthly sales and performance goals
- Remain current on products and processes in a multi-product environment
- Abide by the Centers for Medicare and Medicaid Services (CMS) Medicare Marketing Guidelines and company policies and procedures
- Other duties and projects will be assigned as needed
- Must be flexible in hours you are able to work (possible nights and/or weekends)
eHealth is an industry leader with a mission to connect everyone with quality affordable health insurance, including Medicare Supplement, Medicare Advantage, and related ancillary plans. Medicare, specifically, is one of the fastest growing insurance markets with over 10,000 people turning 65 every day. As an Associate Benefit Consultant, you will help us continue that mission by helping your clients find essential healthcare coverage. We will help you deliver world-class service to your clients by teaching a consultative and educational approach to understanding their needs and guiding them through the insurance shopping process.
What we offer:
Financial Stability
- Paid training
- Competitive base salary
- Uncapped commissions (average earnings for first year is $65,000 annually)
- Generous benefits, including dental, health, and vision beginning Day 1
- 401k Match
- Tuition reimbursement available
Training and Growth
We are a learning organization, and your development and growth are key to our culture.
Required Qualifications:
- Strong organizational, interpersonal, and communication skills
- Ability to obtain your Health resident insurance license
- High level of integrity and customer focus
- High speed hardwired home internet connection with 25 Mbps download and 10 Mbps upload
- Comfortable with desktop computers, including knowledge of Office applications and web browsing
- High school diploma or GED required
Preferred Qualifications:
Associate’s or Bachelor’s degree
- Previous sales or contact center experience with the understanding that this role will require you to meet or exceed daily and monthly sales goals, achieve key performance metrics, and adhere to strict compliance guidelines
- Prior experience with CMS Rules and Regulations and/or other state or federal healthcare programs, a plus.
Hours Information:
Availability to work a shift between 6:00AM – 6:00 PST Monday through Friday. Must also be available to work overtime, weekends and holidays.
Compensation:
- $20 per hour base
- Plus Commission
- Overall Target Earnings $65,000