If you’re steady under pressure and you know how to balance empathy with facts, this role is a strong fit. You’ll manage transportation-related claims end-to-end, investigating incidents, communicating clearly with customers and drivers, and helping Curri reduce losses through smart, proactive claim handling.
About Curri
Curri provides on-demand, last-mile logistics for construction and industrial supplies through a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 and part of Y Combinator’s S19 batch, Curri is a remote-first startup with 100+ employees across the U.S. Their mission is to improve efficiency in construction and industrial deliveries through technology.
Schedule
Remote (U.S.) or hybrid at Curri HQ in Ventura, CA. Full-time. This role reports to the Manager, Operational Risk & Insurance within Legal and Compliance.
What You’ll Do
- Receive, review, and investigate incidents such as cargo damage or loss, third-party property damage, driver vehicle damage, paint spills, and driver injury
- Collect statements, documentation, and evidence from customers, drivers, and third parties to determine next steps and outcomes
- Evaluate coverage, determine liability, and recommend claim resolutions
- Communicate professionally with customers and internal stakeholders about claim status and outcomes
- Control claim costs by validating documentation, identifying recovery opportunities, and submitting claims to insurance carriers when possible
- Maintain accurate, organized claim files to support reporting and compliance with internal processes
- Assist with enrollment and maintenance of Curri’s Loss Waiver Program to offset claim-related losses
- Support department projects and initiatives as needed
What You Need
- Strong organizational skills and ability to manage multiple claims while meeting deadlines
- High attention to detail and sound judgment when reviewing facts and documentation
- Strong customer service skills, including ability to de-escalate hostile or high-stress situations
- Comfort communicating frequently with customers during sensitive or complex claim scenarios
- Ability to work cross-functionally and understand claims impact on transportation and operations teams
- Working knowledge of transportation, cargo handling, or logistics processes (strongly preferred)
Benefits
- Not listed in the posting
Claims roles move fast, and the best ones are handled by people who can stay calm, get the facts, and close the loop. If that’s you, don’t sit on it.
Help protect the business while keeping customers informed and treated fairly.
Happy Hunting,
~Two Chicks…