Turn inbound leads into booked appointments while supporting mental health providers. Therapy Flow is looking for a Client Appointment Specialist to manage calls, follow-ups, and sales pipelines for private practice clients.
About Therapy Flow
Therapy Flow provides tools, education, and services that help private practice owners grow. Our mission is to simplify success for mental health providers with expert marketing, operations, and SaaS solutions. Guided by our values—integrity, service, community, education, passion, and simplicity—we deliver growth with purpose.
Schedule
- Full-time
- Remote, US-based
What You’ll Do
- Answer inbound calls and provide friendly, knowledgeable assistance to prospective patients
- Conduct outbound follow-ups via calls, texts, and emails to nurture leads
- Qualify leads and book them with the right clinician
- Track progress in CRM systems and maintain accurate records
- Apply sales techniques and refined scripts to boost conversions
- Identify booking bottlenecks and suggest improvements
- Collaborate with internal teams to align scheduling with client availability
What You Need
- 2+ years in customer service, sales, or appointment scheduling
- Proven ability to manage inbound and outbound calls with confidence
- Strong sales and persuasion skills focused on conversion
- Excellent verbal and written communication
- Experience with CRM/scheduling software (GoHighLevel a plus)
- Highly organized with the ability to manage multiple client pipelines
- Proactive, target-driven, and solutions-focused mindset
Benefits
- $42,000–$55,000 annual salary
- Health, dental, and vision insurance (US only)
- Paid time off
- Flexible, unlimited, “responsible” time off policy
- Fully remote work environment
Roles are filling quickly—apply now to join a team that empowers mental health providers.
Help clients grow while driving patient connections.
Happy Hunting,
~Two Chicks…