Turn inbound interest into booked visits for mental health practices. You’ll answer live calls, follow up fast, and manage multiple pipelines so the right patients land with the right clinicians—without friction.
About Therapy Flow
Therapy Flow helps private practice owners grow through tools, education, and services across marketing, sales, operations, and SaaS. Built on integrity, service, community, and simplicity, the team focuses on real outcomes for providers and their patients.
Schedule
- Full-time
- Fully remote (U.S.)
- Work across multiple client calendars and time zones; autonomy with clear targets
What You’ll Do
- Live-answer inbound calls and provide friendly, informed guidance to prospective patients
- Run proactive follow-ups (calls, texts, emails) to nurture leads and convert to scheduled appointments
- Qualify leads against client criteria and route to the right clinician and availability
- Own multiple CRM pipelines; track statuses, next steps, and booking rates
- Use proven scripts and objection handling; suggest improvements to boost conversion
- Coordinate with internal teams to align schedules and reduce bottlenecks
What You Need
- 2+ years in customer service, sales, or appointment scheduling (multi-client a plus)
- Confident on phones; strong persuasion and objection-handling skills
- CRM and scheduling proficiency (GoHighLevel experience is a plus)
- Excellent written and verbal communication; highly organized and detail-oriented
- Self-starter who thrives with autonomy and high standards; bias to action
Benefits
- Salary: $42,000–$55,000 per year
- Medical, dental, vision (U.S. only)
- Paid time off; flexible, responsible unlimited PTO
- Fully remote work environment
Roles fill quickly—apply early to secure an interview.
Help practices grow—and help more people get care, faster.
Happy Hunting,
~Two Chicks…