About the Role
Client Financial Services Representative
locations: Springfield, MO
time type: Full time
posted on: Posted 7 Days Ago
job requisition id: R – 12387
Job Description:
Job Title: Client Financial Services Representative – Accounts Receivable
Company: Burrell Behavioral Health
Location: Remote – Work from Home (Missouri and Arkansas Residents Only)
Shift: Monday – Friday 8:00 A.M. – 5:00 P.M.
Employment Type: Full Time
Experience Required:
Insurance billing/collection practices, CPT and ICD-10 coding, EFTs, EOBs and basic understanding of medical and insurance terminology
Job Summary:
Are you a passionate, dedicated, and experienced Financial Services professional looking to make a positive impact in the lives of clients? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Burrell Behavioral Health as a remote Client Financial Services Representative – Accounts Receivable!
As a Client Financial Services Representative, you’ll hold a key role in managing insurance, client, and accounts receivable. Our ideal candidate has experience with insurance coding/billing practices, CPT and ICD-10 coding, EFTs, EOBs, and a basic understanding of medical and insurance terminology.
Working remotely from home in Missouri or Arkansas offers flexibility and work-life balance. Join us in making a difference in the lives of clients!
Position Perks & Benefits:
- Employee benefits package – health, dental, vision, retirement, life, & more for Full-Time employees
- Paid time off – 29 days per year including vacation & holiday pay
- Mileage reimbursement – company paid for work functions requiring travel
- Top-notch training – initial, ongoing, comprehensive, and supportive
- Career mobility – advancement opportunities/promoting from within
- Welcoming, warm, supportive – a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Key Responsibilities:
- Follow up with insurance payers on unpaid or denied claims
- Utilize insurance websites, provider portals, send secure messages, and make phone calls
- Review and follow up on all insurance inquiries and correspondence
- Resolve issues and resubmit or appeal claims with confidence
- Run and analyze reports
- Assure coding compliance with billing and coding guidelines and contract terms
- Identify and resolve trends in aging, document procedures, and streamline processes
Education and/or Experience Qualifications:
- High School Diploma or GED
- Experience or knowledge of insurance billing/collection practices, required
- Familiarity with CPT and ICD-10 coding
- Knowledge of EFTs, EOBs and basic understanding of medical and insurance terminology, required
Additional Qualifications:
- Proficiency in Microsoft Word and Excel
- Strong communication skills and strong customer service skills
- Detail oriented and ability to prioritize work
- Ability to work both independently and as part of a team