Lead client relationships for a fast-growing benefits technology company. Businessolver is hiring a client-facing pro who can manage complex accounts, keep projects moving, and deliver a consistently exceptional experience.
About Businessolver
Since 1998, Businessolver has built market-leading, SaaS-based benefits technology and services that help employers maximize program value, minimize risk, and simplify employee decisions. Founded by HR professionals, the company is known for a service-first culture, secure platforms, and a mission to create client delight.
Schedule
- Full-time
- Work from home anywhere in the United States
- Occasional travel up to 10%
What You’ll Do
- Serve as the primary liaison between clients and production teams, aligning goals, timelines, and deliverables
- Lead client calls, deliver presentations, and train new client administrators
- Maintain client documentation, SOPs, and process materials
- Stay current on product releases and system functionality; advise clients on updates and best practices
- Coordinate Annual Enrollment activities and drive follow-ups across teams
- Participate in finalist meetings and support sales with services presentations
- Identify trends, training needs, and process improvements to elevate service quality
- Communicate clearly on system features, industry updates, and resolution activities
- Partner across functional teams to ensure a seamless customer experience
What You Need
- Bachelor’s degree or equivalent experience preferred
- 5+ years working directly with clients in employee benefits/benefits administration
- Strong project management skills, ideally with technology implementations
- Deep knowledge of benefits administration, HRIS/payroll, HCM, and issue troubleshooting
- Proven relationship management, presentation, and analytical skills
- Collaborative, consultative communicator who performs well under pressure and brings order to complex work
Benefits
- Salary range: $70,000–$100,000 per year
- Eligibility for quarterly bonus incentive plan
- Comprehensive benefits package
- Inclusive culture and growth-focused environment
High-impact client work, national reach, and real ownership of outcomes—roles like this move quickly.
Your next step starts now.
Happy Hunting,
~Two Chicks…