Job Description
Client Support Coordinator
POST NUMBER: 388030
andover, MA, US On-Site
Consumer Services
$ 19.00 – 19.00 hourly
contractor
Vaco Boston is hiring! Currently we are seeking strong Client facing oriented individuals who are interested in growing in a medical device setting.
Training is required onsite for 6-7 weeks and then will be completely remote! Please reach out for immediate consideration. Although the role will be remote, the hours will be 11:30-8.
Manager will be reviewing resumes and setting up interview over the next couple of weeks.
The Client Service Coordinator is responsible for providing timely and professional customer service in response to inquiries of clients and processing orders. This role is 50/50 work over the phone and data entry.
During a Typical Day, You’ll:
- Promptly process and answer and/or resolve customer inquiries and concerns regarding orders ( Business to Business)
- Communicate the resolution of inquiries to customers via outbound calls, based on defined inbound procedures, customer issues.
- Process orders accurately and efficiently using SAP
- Move, add, and change any order discrepancies or changes
What You Bring to the Role:
- A high school diploma or GED required
- A minimum of one year of experience in customer service preferred
- Demonstrated enthusiasm for providing quality service in a professional environment.
- Strong computer literacy with solid skills to learn new programs; the ability navigate multiple programs simultaneously while demonstrating research & problem solving skills.