Help improve patient lives while building your career in healthcare. Arine is seeking a Clinical Support Specialist to support patients, providers, and pharmacies in a dynamic temp-to-hire role. You’ll use Arine’s cutting-edge platform to deliver high-quality care services that reduce hospitalizations, improve outcomes, and lower healthcare costs.
About Arine
Headquartered in San Francisco and fully remote, Arine is revolutionizing medication management through AI, machine learning, and deep clinical expertise. We’re tackling a $528 billion healthcare challenge and already manage more than 18 million lives with leading health plans. Ranked #236 on the 2024 Inc. 5000 list, Arine is one of the fastest-growing companies in AI and healthcare.
Schedule
- Remote, U.S.-based role
- Full-time: 40 hours per week (Monday–Friday with rotating Saturday shifts)
- Hours: 6am–6pm PST (Pacific Time)
- Temp-to-hire: 3+ months with potential conversion to permanent based on performance
What You’ll Do
- Make outbound calls to patients, providers, and pharmacies to support clinical interventions
- Collect and document patient health and contact information
- Engage patients to explain programs, schedule appointments, and resolve medication-related issues
- Answer inbound calls professionally and provide support as needed
- Maintain accurate records in Arine’s software platform
- Collaborate with pharmacists and product teams to optimize care and workflows
- Participate in team meetings, process improvement sessions, and special projects
- Prepare and mail patient educational materials when required
What You Need
- Bachelor’s degree in Health Sciences or certification in a healthcare-related field (e.g., Pharmacy Technician, Medical Assistant, Behavioral Health Technician)
- Knowledge of medical terminology and common medications (brand and generic)
- Strong written and verbal communication skills
- Proficiency with Microsoft 365 and Google Workspace
- Ability to work independently in a fast-paced environment
- Team player mindset with strong organizational skills
- Must be eligible to work in the U.S. and able to pass a background check
Nice to Have
- Experience with electronic medical records (EMR)
- Background in ambulatory care or taking medication histories
- Bilingual (English/Spanish) fluency
- Experience in busy healthcare or call center settings
Benefits
- Competitive hourly pay: $17–22/hour
- Full benefits starting day one of temporary assignment
- Opportunity for permanent hire after 3 months
- Collaborative, mission-driven team of clinicians, engineers, and healthcare innovators
- Contribute directly to patient safety and improved health outcomes
Join a healthcare technology company that’s saving lives and reshaping patient care.
Your compassion. Their health.
Happy Hunting,
~Two Chicks…