Job Description

HTF Collections Analyst-1

locations

Remote – Minnesota

time type

Full time

job requisition id

R0043687

Description

Summary:

The Account Servicing Colleague Sr. will work with customers to identify invoices beyond payment terms.

Duties and Responsibilities:

  • Call on account to assure that invoices have been received and that there are no issues preventing or delaying payment.
  • Determine if customer lacks motivation or ability to pay.
  • Provide invoice and backup documentation as requested by the customer.
  • Notify Client Solution Analyst regarding changes required to an invoice.
  • Notify Collection Manager of delinquencies that cannot be remedied with an additional call to the customer.
  • Call on account to follow up on commitments made by customers.
  • Record all relevant findings in collections notes (Oracle).
  • Research and resolve payment identification issues
  • Manage system maintenance updating customers and establishing contacts
  • Performs other duties as assigned.

Basic Qualifications:

  • 1+ year Collections or Business experience in Accounts Receivable or Accounts Payable
  • Bachelor’s Degree OR 5 year Collections or Business experience in Accounts Receivable or Accounts Payable

Preferred Qualifications:

  • A strong understanding of the leasing business
  • Team and service orientation
  • Excellent communication skills and a strong desire to solve problems for internal and external customers
  • Strong organizational abilities, attention to detail and ability to multitask
  • Commitment to follow tasks to completion and flexibility to changing work environment
  • Self-motivated, self-starter with the ability to deliver quality results with enthusiasm
  • Ability to deal with high volumes of work within tight deadlines
  • Intermediate level MS Excel and MS Word
  • Outlook, Excel, and PowerPoint.
  • Ability to work across multiple systems and products.
  • Process design, review and improvement experience will be advantageous but is not a requirement.
  • Displays good attention to detail
  • Excellent communication skills and judgement

APPLY HERE