Protect cash flow, strengthen client relationships, and support the financial backbone of a fast-growing tech company. If you’re driven, detail-oriented, and skilled at balancing firmness with professionalism, this role gives you room to lead collections with confidence and care.
About InfoTrack
InfoTrack builds legal and business workflow technology used nationwide. Their culture values innovation, collaboration, and real work-life balance, offering strong benefits and a supportive environment where people can do great work and still live full lives.
Schedule
Full-time
Remote (U.S. only)
Fast-paced, high-volume environment
What You’ll Do
- Reach out to clients daily via phone, email, and written follow-ups
- Resolve overdue balances and negotiate payment commitments
- Review aging reports and create structured follow-up plans
- Coordinate with AR, Sales, and Customer Service to resolve billing issues
- Escalate high-risk accounts when needed and support write-offs
- Maintain detailed collection notes across CRM and billing systems
- Identify trends and recommend process improvements
What You Need
- 3+ years of collections experience (B2B experience preferred)
- Strong communication and customer-handling skills
- Organized, accurate, and able to manage multiple priorities
- Skilled with Microsoft Office; Excel proficiency preferred
- Experience with Salesforce, NetSuite, or Maxio a plus
Benefits
- 401(k) match
- Medical, dental, and vision (company covers most premiums)
- Employer-paid disability and life insurance
- 20 PTO days plus 11 paid holidays
- Mental-health and volunteer time
- Matching gift program
Hiring now — assertive, empathetic professionals who know how to collect while keeping relationships strong are encouraged to apply.
Drive results with a supportive fintech team built on trust, balance, and growth.
Happy Hunting,
~Two Chicks…