If you’re the kind of person who can chase down aging balances without burning bridges, this Collections Specialist role is for you. You’ll stay on top of receivables, resolve billing issues fast, and keep collections moving with consistency and professionalism.
About CrewBloom
CrewBloom supports client teams with remote professionals across multiple functions. This is a client-based remote role focused on medical collections and accounts receivable follow-up.
Schedule
Full-time, remote
Minimum production expectation: 40 claims per workday
What You’ll Do
• Monitor billed accounts daily to identify outstanding receivables
• Investigate historical billing and debt data to understand what’s owed and why
• Take action to encourage timely payments and reduce aging A/R
• Resolve billing issues and address customer questions or disputes
• Contact clients to discuss overdue balances and set clear payment expectations
• Prepare and present reports on collection activity, progress, and outcomes
• Maintain a minimum workload of 40 claims per workday
What You Need
• 1+ year of experience with medical billing
• Familiarity with medical billing codes
• Familiarity with the appeal process for commercial and workers’ compensation claims
• Strong understanding of case management principles
• Excellent phone skills and strong email writing ability
• Strong communication and interpersonal skills
• Calm under pressure, compassionate, empathetic, and patient
• High attention to detail with solid organization and follow-through
Benefits
• Inclusive, innovative culture
• Professional growth opportunities
• Fast-paced, engaging environment
• Remote flexibility and stronger work-life balance
If you can stay steady, stay kind, and still get the money collected, this is a clean fit.
Happy Hunting,
~Two Chicks…