Job Description
Contact Centre Agent – Fluent German
- Dublin, Ireland
- Call Center
- 26363
- 5 Positions
- Regular Full Time
General Responsibilities
Flexible Hybrid Work Model in Dublin, or Remote Work in Ireland
Salary: €26,000-€30,000 OTE
Hertz is seeking to employ some really enthusiastic and ambitious Contact Centre Agents with fluent German to join our brilliant Customer Service Team based in our European Shared Service, Swords Dublin.
This is your chance to build an exciting and rewarding career with us. And help Hertz to make a big difference for millions of car and van rental customers every day.
We offer you great opportunities for growth and development, genuine recognition of your work and competitive pay and benefits.
Best of all, it’s not just one position that we’re looking to fill but a whole extra team as we prepare for our busy car rental season.
The role: Your journey at Hertz
As part of the Hertz family, you’ll be right at the heart of a high-performance working environment, packed with amazing talent. You’ll also be at the frontline as someone who’s passionate about helping people – receiving incoming calls and converting them into sales whenever it’s appropriate.
Your benefits: How we go the extra mile
Simply bring your great passion for customer service and we’ll give you a fun and engaging role, a great compensation and benefits package, and terrific opportunities to grow within our organization.
We also offer you an extensive relocation package with professional assistance. Together with free on-site doctor, nurse and physiotherapy services, on-site gym facilities and a subsidised restaurant. Plus an excellent Pension Scheme, training and development, incentives, free on-site parking and a generous staff discount at Hertz locations across Europe.
Essential Requirements
Your skills: What puts you in the driving seat?
- Previous experience in a sales, customer service or contact centre environment
- Fluency in German and a good standard of English is essential
- Strong sales skills – where you are persuasive and ‘sell’ rather than ‘tell’
- Excellent problem solving skills and the ability to prioritise
- Comfortable in a fast-paced environment
- People focused with a “How can I help you?” attitude
- A good team player with the ability to build and maintain relationships
- Leaving Certificate or an equivalent standard of education is required.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly – as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.
EOE, including disability/veteran