Job Description
Credit and Collections Specialist I
HS One Logo
Locations: Utah – Remote
Time Type: Full time
Job Requisition Id: R125459
What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together.
Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we!
If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you!
Job Overview:
This position is responsible for making collection calls and reviewing and reducing accounts receivable accounts. Takes incoming calls from the billing queue from clients who have questions about account. Assists in mailing collection letters and other projects as needed.
Key Responsibilities:
80%
Handles collection functions for HSPS customers
- Call clients for past due accounts and request payment
- Collect money from delinquent accounts
- Review accounts receivable, solving problems and finding solutions to reducing total A/R
10%
Assists in mailing collection letters as needed
5%
Answers incoming calls from the billing queue
- Assist customer in researching their account
- Take credit card payments over the phone
5%
Participates in special projects and performs other duties as required.
Specific Knowledge & Skills:
- Knowledge of Great Plains Dynamics a plus.
- Ability to deal by phone with credit bureaus, collection agencies, and customers in friendly, courteous and expeditious manner.
- Detail oriented.
- Good communication, decision making, and organization skills required.
General Skills & Competencies:
- Good time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented
- Ability to plan and arrange activities
- Very good interpersonal communication skills
- Very good written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Establish productive working relationships at multiple levels within the organization
Work Experience:
- Typically 1 or more years of related experience.
Preferred Education:
- Typically High School education, vocational training and/or on-the-job training.