About the Role
Title:Crisis Chat and Text
Garden City, KS
Location: Garden City United States
Job Details
Job Location
Garden City, KS – Garden City, KS
Remote Type
Fully Remote
Position Type
Full Time
Salary Range
$24.35 – $26.35 Hourly
Travel Percentage
None
Job Shift
Swing
Job Category
Health Care
Benefits and Compensation:
Benefits
• Medical dental, life insurance, 401k, STD/LTD and EAP services
• An accrued planned time off package that earns up to 4 weeks of vacation during your first year
• Company-matched student loan repayment
• Opportunity for advancement
Educational Requirements:
• Bachelor’s Degree from a 4 yr accredited college or university
• 1 year experience 988 chat and text
Overview Role of a Remote Crisis Counselor
• Working from home maintaining HIPAA compliance and focus requiring private office space
• Speak with consumers over the phone connecting with people experiencing emotional distress or mental health issues
• Building rapport and client engagement
• Assessing/mitigating risk and manage documentation while on calls
• Provide available resources or information needed
• Identify safe, positive ways of coping and/or developing a safety plan
• Emergency intervention that may be needed
• Remaining calm and professional while multi-tasking in a fast paced environment