Help customers recover more than just data—help them reclaim priceless memories. DriveSavers is hiring Customer Care Representatives to guide individuals through the data recovery process with empathy, clarity, and professionalism.
About DriveSavers
DriveSavers is a trusted leader in data recovery, known for helping customers retrieve valuable information from damaged devices. With a supportive team culture and innovative technical expertise, DriveSavers combines cutting-edge technology with compassionate service to deliver peace of mind.
Schedule
- Contract role
- 100% remote/telecommute
- Mid-level experience required
What You’ll Do
- Receive inbound calls before, during, and after service
- Make outbound calls for follow-ups and updates
- Collaborate with engineers to communicate findings to customers
- Answer questions about technical recovery processes and pricing
- Deliver accurate, empathetic communication to customers experiencing data loss
What You Need
- 2–4 years of sales experience
- Associate or Bachelor’s degree (or equivalent work experience)
- Excellent communication and interpersonal skills
- Strong organizational and detail orientation
- Ability to analyze customer needs and provide solutions
- Capable of working independently and in a team environment
- Passion for staying current with technology
Benefits
- Fully remote role with training provided
- Friendly, supportive, and growth-focused culture
- Recognition, events, and celebrations for team members
- Unique perks including concert and sports tickets, raffles, and incentives
- Work that makes a real impact—helping people recover irreplaceable data
This is more than a customer service role—it’s a chance to help people regain what they thought was lost forever.
Bring your skills to DriveSavers and make every interaction count.
Happy Hunting,
~Two Chicks…