Want to be the friendly voice behind a home services company that people trust? TruBlue of West Houston is hiring a part-time Customer Experience Admin to manage client communication, scheduling, and service coordination from first call to final follow-up.
About TruBlue of West Houston
TruBlue Home Service Ally® provides busy homeowners and seniors with reliable handyman, home maintenance, and senior modification services—all handled by insured professionals. Our goal is to deliver peace of mind through proactive, trustworthy care inside and outside the home.
Schedule
- Part-time
- 100% Remote (U.S. only)
- Flexible scheduling with weekday availability preferred
- Must respond to customer inquiries within 24 hours
What You’ll Do
- Handle inbound customer calls, leads, voicemails, and emails
- Prepare and send job proposals; follow up for deposits and scheduling
- Coordinate and manage daily technician schedules
- Schedule home visits, installations, service calls, and warranty work
- Communicate job updates to customers and team
- Maintain online presence via social media and customer reviews
- Close out jobs in CRM and accounting systems (HouseCallPro or Workiz)
- Send automated invoices and request referrals after job completion
What You Need
- Prior customer service or phone-based support experience
- Friendly, professional phone voice and tone
- A home office setup with high-speed internet and microphone headset
- Ability to pass a background check
- Strong attention to detail and people-first mindset
- Comfort learning CRM systems and task trackers
Benefits
- $12.00–$14.00/hour
- Work from home with flexibility
- Enjoyable, supportive team culture
- Be the heart of a mission that helps seniors and homeowners live with peace of mind
Be the calm in the chaos—and the voice people remember.
It all starts with you.
Happy Hunting,
~Two Chicks…