Clipboard Health is looking for experienced Customer Support pros who are ready to grow into future leaders. If you’ve been on the frontlines and are hungry for more responsibility, this is your shot to power a fast-moving, mission-driven platform helping thousands of healthcare professionals thrive.
✅ Position Highlights
• Location: Remote (Europe only)
• Start Date: August 4, 2025
• Compensation: $18,000–$21,000 USD/year
• Schedule: 5 days/week, including weekends; shifts assigned across 24/7 rotation
• Contract type: Full-time
📋 What You’ll Own
• Provide fast, clear, and empathetic support across chat, email, and voice
• Resolve shift, payment, and platform issues in real time
• Use Zendesk, Salesforce, and internal tools to manage tickets and logs
• Spot and escalate workflow/process issues
• Help onboard new users and guide them through the platform
• Embody values like ownership, speed, and high standards in every customer interaction
🎯 Must-Have Traits
• 4+ years in chat/voice-based support roles
• 4+ years using CRMs like Zendesk or Salesforce
• 4+ years using Google Workspace in a work setting
• Fluent, professional-level English
• Calm, critical thinker who works well under pressure
• Organized, reliable, and proactive
• Committed to long-term growth and team success
💻 System Requirements
• Wired internet with at least 15 Mbps download
• Minimum specs: i5 processor (or equivalent), 12 GB RAM
• Quiet home workspace
• Stable power and internet connection
💡 Why Clipboard Health?
We don’t just want support agents—we want future leaders. You’ll get the tools, mentorship, and platform to sharpen your skills and grow with us.
✍️ Think you’ve got what it takes to deliver unreasonably fast, human-first support? Apply now and help us redefine the frontline of healthcare.