Job Description
Customer Service – Vermont Residents
burlington, vermont(remote)
$13.25 – $13.50 per hour
temp to perm
high school
shift: First
work hours: 8 AM – 4:30 PM
category office and administrative support occupations
reference AB_4295634
Job details
**YOU MUST RESIDE IN VERMONT!!** This is Randstad reaching out in reference to a Work from home Inbound Customer Service position NO SELLING NO COLD CALLING. However, with this role you MUST have your OWN equipment NO CHROMEBOOKS NO INTEL-CELERONS! OR if you stay within 45 mins of our site in Williston you can come pick up equipment.
Pay is $13.50/hr with weekly pay!!!
Are you interested? Please apply asap!
Responsibilities
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.
Skills
- Telephone Etiquette
- Active Listening
- Customer Service
- Customer support
- Basic Computer Skills
- Empathy
- Follow-up
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level