Job Description
Customer Service Advisor
locations
Crewe
time type
Full time
job requisition id
R-98987
Customer Service Advisor, Crewe
Remote Working (After 8 weeks On Site Training)
22,000 Per Annum Plus Benefits
Who are we?
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
Our Values:
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
The Opportunity:
Answer calls from customers about their mobile and gadget insurance, you’ll help them protect the things that matter most. The voice of some of the biggest brands in telecoms and finance, you’ll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you’ll get to know customers and put them at ease.
Key Skills:
We’re looking for more great characters, good communicators and active listeners who enjoy customer interaction and take pride in their work:
- Enjoy making customers happy by delivering experiences
- Have the flexibility to adapt to change in a fast-paced environment
- Be well organized and passionate about providing a great service
- Enjoy variety and learning new skills
- Be resilient, have a keen attention to detail and know how to use a computer.
Benefits & Training
- Bonus Scheme
- Flexible Working
- Internal Wellbeing Programme
- LinkedIn Learning
- Learning and Development opportunities