About the Role
Customer Service and Sales Agent
Located in Springfield, MO
Salary: $17.00/hour
Location: Remote
Position Type: Full-time, Remote
Express Employment Professionals is currently seeking an upbeat and professional Customer Service & Sales Agent to work remotely.
Key Responsibilities:
- Upsell products and services to clients who call with issues regarding their safes
- Discover client needs and recommend appropriate products and services
- Work in a 24/7, 365-day Call Center environment, being available for any assigned shift
Skills Required:
- Demonstrated proficiency in PC, MS Office, and web-based applications
- Ability to learn specialized software programs and navigate company databases
- Familiarity with standard office equipment
- Typing speed of 40 words per minute
- Excellent oral and written communication skills
- Ability to multitask, work independently, and thrive in a fast-paced environment