About the Role
Customer Service Order Entry Clerk – Bilingual
Ripon, WI
Job Type Contract / Temporary to Hire
Pay Rate $24.00 – $26.00 / Hourly
Description
Robert Half is seeking a Bilingual (Spanish/English) Order Entry Clerk to join a company in the machinery manufacturing industry. This role offers a contract to hire employment opportunity and involves supporting customers with equipment and parts orders, preparing and reviewing export documents, and contributing to process improvements.
This role will train on-site and then transition to remote capabilities.
Full time, contract to hire.
Responsibilities:
- Assist customers with equipment and/or parts orders.
- Receive and enter customer orders.
- Monitor the progress of orders and any revisions to confirm that shipment aligns with products and shipping dates.
- Prepare and review export documents.
- Arrange logistics for international shipments.
- Prepare equipment and part quotations.
- Maintain a high level of customer satisfaction.
- Bilingual in Spanish and English
For immediate consideration, please apply today!
Requirements
• Demonstrated proficiency in Customer Service
• Minimum of 3 years of experience in an Order Entry Clerk role
• Knowledge of SAP and Zendesk
• Experience with handling Purchase Orders
• Bilingual Spanish/English
• Must have excellent communication and interpersonal skills
• High attention to detail and strong organizational skills
• Proficiency in MS Office suite, particularly Excel and Word
• Ability to work both independently and as part of a team
• High school diploma or equivalent educational qualification is required.