Job Description
Remote Customer Service Representative
MINNEAPOLIS, MN
Contract / Temporary
$17.00 $18.00 / Hourly
Description
One of the most reputable companies in the Twin Cities Metro is looking to add a senior Customer Support team member to help members resolve complicated medical claims and offer support and assistance with excellent communication and research skills. This highly sought after company is offering competitive pay and a foot in the door with plenty of growth potential.
This is a rewarding career opportunity for an articulate, highlyskilled Customer Representative who is looking to grow their skills in a fast paced environment. Do you want to take your skills and put them to work to further the growth of an awesome team? Apply now!
Specific Duties:
- Contribute accurate, friendly customer service in a timely fashion
- Enter and verify provider information into the database
- Data maintenance and verification
- Internal and external communication to solve complex insurance coverage
- Show the ability to adapt and learn new techniques and skill sets when required
- Apply knowledge/skills to activities that often vary from day to day
- Research internal systems to resolve questions
Requirements:
- Quality over quantity mentality
- High School Diploma/GED
- Ability to type at least 50 WPM and work in multiple systems
- The ability to create correspondence and work within templates in Microsoft Word
- Quick learner, dependable, selfmotivated and accountable, good comprehension of written policy and procedures
- Team player, great attitude
- Interest in healthcare and helping others
- Enjoys problem solving
- Interest in the healthcare industry