Job Description
Customer Service Representative
Location:
Business Unit:Call Center
Customer Experience Specialist at Benco Dental
At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!
What’s in it for YOU?
- Excellent Compensation Packages
- Medical, Dental and Vision Benefits Effective on Day 1
- 401k Package, Paid Time Off Program, and Profit Sharing
- Flexible/At Home Working Options Depending on Position
- Associate Discounts and Community Giveback Programs
- College Tuition Savings Program
- Caring Family Culture Toward all Associates
- Certified as a FORTUNE Great Place to Work
- Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
- Family owned for 80+ years
Position Summary:
As the Customer Experience Specialist, you will take incoming calls from dentists, dental offices, and dental laboratories and ensures customer satisfaction. Customer Experience Specialists accurately enter orders for merchandise and small equipment, enter credit card payments and answer customer questions.
Your Shift:
Monday through Friday from 12:00PM – 8:30PM EST
Your Pay:
Hourly rate of $18.00 per hour with potential for rate increases within the first 6 months.
Do YOU Possess These Skills/Attributes?
- Excellent customer service abilities. Customer Relationship Management (CRM) is a plus
- Ability to communicate effectively and professionally
- Excellent computer and telephone skills
- Great attention to detail, cooperation and dependability