Job Description
Title: Customer Service Representative
Location: MN-Minneapolis
- Temp
- Pay Rate $16.00 – $18.00 / Hourly
One of the biggest companies in the Twin Cities Metro is looking for Customer Service professionals to join their team! This highly sought after company is offering competitive pay and a foot in the door with plenty of growth potential. This is a rewarding career opportunity for an articulate, highly-skilled Customer Representative who is looking to grow their skills in a fast paced environment. ***This positions allows candidates to work from home but you must be local to the Minnesota Twin Cities area!***
Specific Duties:
– Contribute accurate, friendly customer service in a timely fashion
– Enter and verify provider information into the database
– Data maintenance and verification
– Internal and external communication to solve complex insurance coverage
– Show the ability to adapt and learn new techniques and skill sets when required
– Apply knowledge/skills to activities that often vary from day to day
– Research internal systems to resolve questions
Requirements
Requirements:
– Quality over quantity mentality
– High School Diploma/GED
– Ability to type at least 50 WPM and work in multiple systems
– The ability to create correspondence and work within templates in Microsoft Word
– Quick learner, dependable, self-motivated and accountable, good comprehension of written policy and procedures
– Team player, great attitude
– Interest in healthcare and helping others
– Enjoys problem solving
– Interest in the healthcare industry