Job Description
Customer Service Representative
- Job TypeTemp
- Pay RateDOE
Location: NM-Albuquerque
Description
We’re Seeking a Customer Service Representative!
Local company in Albuquerque is seeking PART TIME Temp help for the remainder of the year until the first part of January starting on September 18, 2023 and ending on January 12, 2024. This is a customer service role where you will be receiving incoming calls, you will provide information and assist with any inquiries. Must have great communication skills, ability to retain information and research. This position is 30 hours per week, Monday thru Friday mid day shifts from 9A-3PM. Ability to work onsite or remote in Albuquerque, will have onsite training and pick up equipment for the first 2 weeks from 8A-5P. Will need to provide your own headset and have internet in your home if you choose to work remote after the training period. No hot spots. Paying $15 per hour. apply today.
Robert Half is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is long-term contract / temporary, and located in Albuquerque, New Mexico.
Your responsibilities in this role
– Field and send out send written business correspondence
– May support business development and client referral goals by actively cross-selling and referring customers
– Give exceptional customer service in a timely fashion
– Manage incoming telephone calls
Requirements – Strong computer skills including customer database systems
– Excellent problem-solving skills
– Solid understanding of Call Center Customer Service
– Customer service experience preferred
– Deep understanding of Superior Customer Service
– Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Excellent oral and written communication skills
– Comfort and confidence when interacting with internal and external partners and clients/customers
– A consistently positive approach to your work that is rooted in a businesslike professionalism
– Proven experience going the extra mile to solve complex customer inquiries via extensive research
– Strong customer service and office administrative skills
– 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired
– Hands-on knowledge of MS Office Suite