Job Description
Customer Service Representative (100% Remote in Georgia)
Atlanta, GA, US, 30004
Description:
$14 per hour base pay
Are you ready for an exciting career in customer service with the opportunity to make MORE MONEY based on your performance? This is the perfect position for a tech savvy problem solver with a desire to address questions & concerns and position new & better solutions with every customer. We will train you to be successful in this role and help you grow your career and your income. Staffing for work at home full-time positions. INTERESTED? APPLY TODAY!
RESPONSIBILITIES:
- Actively listen to customers to understand concerns
- Upsell products and features while emphasizing benefits
- Ability to demonstrate excellent soft skills to provide the best customer service experience for our customers
- Provide information about their current plans & products
- Identify & position new solutions that align with their needs
- Navigate through multiple computer applications with speed & accuracy
REQUIREMENTS:
- High speed internet with at least 10 MBPS download speed (no satellite)
- A USB wired headset with noise canceling microphone
- 18+ years & high school diploma/GED
- Quiet, Secured Workspace
- Must Live in: GA to apply to this requisition (If you live in AL, AR, FL, ID, IN, KY, MS, NC, OK, SC, TX, UT, VA, or WY, please find the same opportunity under those state specific requisitions to apply.)
- At Least 1 year of customer service experience
- Professional positive attitude & courteous telephone etiquette
- Experience using a computer in a work or non-work setting
- Must be able to thrive in a highly structured environment
- Schedule with open availability (evenings/weekends required)