Job Description
Customer Service Representative
arlington, texas(remote)
$17.99 – $18 per hour
temp to perm
high school
reference AB_4461046
Our client, a large healthcare company, is looking for a Customer Service Representative to support a Remote/WFH role in the State of Texas. Please ensure that all candidates live in Texas, others will not be considered.
salary: $17.99 – $18 per hour
shift: First
work hours: 8 AM – 4 PM
education: High School
Responsibilities
- Individual will be contacting member telephonically – like working in a call center – making outbound calls and receiving inbound call
Skills
- Basic Software Skills
- Follow-up
- Active Listening
- Treatment Assessments
- ICD-10
- Basic Computer Skills
- Physiology
- Diagnostic Procedures
- ICD-9
- CPT Codes
- Adapting to Change
- Typing Skills
- Customer Service
- Anatomy
- Data Collection
- Telephone Etiquette
- Empathy
- MEDICAL MALPRACTICE
- Medical Terminology
- Claims Processing
- Medical Software
- Medical Coursework
- Medical Billing
- Patient Care Coordination
- Practice Management Software
- Filing
- Basic Medical Terminology
- Customer Relations
- Customer support
- OSHA
- HIPAA
- Receiving Incoming Calls
- Patient Scheduling
- Client Service
- Medical Secretary Duties
- Interpersonal Sensitivity
- ERP
- CRM
- CPC
- Customer Relationship Management
- Medical Malpractive Litigation
- Certified Financial Service Auditor
- Faxing
- Payment Acceptance
- Medical Billing – Denials
- Medical Billing – Underpayments
- CUSTOMER ORDERS/SALES
- Medical Billing – Charge Master
- Medicare Compliance
- EMR
Qualifications
- Years of experience: 2 years
- Experience level: Experienced