About the Role
Title: Senior Field Service Representative
Job Description
Job Req ID
31161
Work Type
Remote
Department
ENG
Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team of the most experienced field services technicians and engineers in the industry! This role can anticipate up to 25% travel to support the Nashville TN, Clarksville TN, Cookeville TN, & Dickson TN areas – company vehicle provided!
The expected annual salary range for this role is $78,750 – $115,500 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
- Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
- Manage small projects independently and lead FSR teams on larger projects
- Generate timely and accurate service reports on work, product performance, and warranties
- Provide recommendations for improved electrical systems
- Cultivate strong relationships with customers, team members, and partners
- Mentor less experienced technicians
- Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Basic (Required) Qualifications:
- High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
- Must possess and maintain a valid and unrestricted State Driver’s license.
- Must be able to work in the US without company sponsorship now or in the future
- No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Preferred Qualifications:
- Associate degree or higher from an accredited institution
- Bachelor’s degree in Engineering from an accredited institution
- Electrical or General Contractor’s License
- Professional Engineering License
- Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
- NICET/NETA certification