About the Role
Customer Service Representative
remote type
Remote
locations
OH-Remote
time type
Full time
job requisition id
R22879
Come Work with Us!
Taylor is proud to now offer “DailyPay”. With “DailyPay”, you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Taylor Promotional Products, a division of Taylor Corporation, is looking for a Customer Service Representative to join their team!
Your Responsibilities:
- Support assigned accounts
- Contact vendors regarding open/pending/closed orders
- Work with sales to be sure customers are receiving outstanding service
You Must Have:
- High School diploma or GED preferred
- 2+ years of Customer Service experience
- Basic PC skills, including the ability to navigate in a website environment, and proficiency in software applications such as Microsoft Word and Excel
- Strong sense of accuracy and attention to detail
- Time management, organization and follow-through skills
- Ability to work independently
- Ability to develop relationships with customers based on strong interpersonal communication skills and trust
- Demonstrated record of consistently good attendance/punctuality
- Excellent verbal and written skills to professionally communicate with customers, account reps and managers via email and phone
- Ability to work in a fast-paced and changing environment, and manage several tasks / projects at one time