About the Role
Customer Service Representative (CSR) WAH – 1:00 pm to 9:00 pm shifts available!
Job Category: Customer Experience (NS)
Requisition Number: TEMPL002028
Posting Details
Full-Time
Remote, MN 12345, USA
Roseville, MN
Roseville, MN, USA
Job Details
Description
Position summary
We seek applicants who are positive, professional, and able to move from one call to another while making the caller feel as if s/he is the most important caller of the day.
Qualifications
You are required to have:
- A minimum of one year of experience working in a customer service related field
- An understanding of excellent customer care concepts
- Proficiency with computer skills (internet browser, email, ability to learn new software)
- Good communication skills both written and oral
- Ability to communicate professionally with customers
- Ability to handle private and confidential information
- A work ethic that demonstrates dependability
- Ability to be thorough and complete in tasks
Additional preferred qualifications:
- Work experience in a call center
- Good conflict resolution skills