About the Role
Customer Service Rep (Call Center)
Automated Health Systems Pittsburgh, PA (Onsite) Full-Time/Part-Time
Job Details
Automated Health Systems has full time and part time Customer Service Representative positions available in Pittsburgh-area.
Positions are remote from the Pittsburgh, PA office. Must be able to pick up equipment in the Pittsburgh, PA (North Hills) office.
In this role, you will be responsible for providing assistance to unemployment customers via the call center.
Benefits:
- Health /Dental/Vision insurance/401(k)/Vacation/Holidays /PTO (Paid Time Off)
- Employee Wellness Program
- Available shifts from 8:00 AM to 5:00 PM, Monday through Friday
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Required Qualifications:
- High School Diploma;
- 2 years’ call center experience;
- 2 years’ human services experience;
- Excellent communication skills (verbal and written);
Preferred Qualifications:
- 2 years’ phone-based customer service ;
- Previous eligibility experience;
- Associates Degree/Bachelors in related field
- Bilingual language skills.
To be successful in this role you must:
- Be a team player;
- Customer focused with a passion for helping people;
- Have a strong work ethic with a desire to succeed.
Job Requirements:
- Fully remote
- Minimum 2 years’ experience in a call center environment required.
- Experience in health/human services and knowledge of Medicaid preferred.
- Strong PC proficiency required.
- High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
- Bilingual language skills a plus.