Job Description
Remote CSR Bilingual (Chinese highly preferred)
Ft Lauderdale, FL
Full Time
Administration
Entry Level
Revival Home Health Care is seeking a Customer Service Representative to join our Margate, Florida team.
Chinese Preferred
Responsibilities
- Respond to inquiries and requests via telephone and email in a timely fashion
- Document inquiries, requests, resolutions, and follow-up tasks
- Escalate inquires and requests to appropriate channels where applicable
- Display a courteous and empathetic attitude
- Perform research to answer inquiries and requests
Requirements
- Team player who thrives in a self-directed, collaborative and fast paced environment
- Excellent customer service skills with the ability to be flexible, responsible, positive and able to confidently communicate
- Strong smart decision making and problem-solving ability with attention to detail
- Proficient in Microsoft Office
- Motivation and strong attendance record
- Bilingual skills helpful (Russian/Chinese preferred)
We offer:
- Competitive Wages
- Paid Training
- Employee Referral Award Program