Bring your bilingual skills to a global leader in IT consulting. Cognizant is hiring Customer Service Representatives to support foodservice clients with inquiries, orders, and customer care—all while working remotely.
About Cognizant
Cognizant is one of the world’s leading professional services companies, helping clients transform their business, operating, and technology models for the digital era. With more than 300,000 associates worldwide, Cognizant fosters an innovative, inclusive environment where employees thrive while driving impact for clients and communities.
Schedule
- Full-time, remote role (US only)
- Flexible schedule with weekend/holiday availability required
- All necessary equipment provided (must connect via CAT 7 Ethernet cord or higher; WiFi not allowed)
What You’ll Do
- Handle inbound and outbound calls, emails, and chat from customers and sales associates
- Support inquiries, orders, billing, pricing, and service delivery issues
- Use computer systems for tracking, troubleshooting, and documentation
- Redirect callers to self-service options where applicable
- Perform proactive outbound communications and process orders as needed
What You Need
- High school diploma or equivalent
- Bilingual fluency in Spanish and English (required)
- 2+ years of customer service experience (call center preferred)
- Foodservice or distribution experience a plus
- Strong communication, problem-solving, and organizational skills
- Ability to work effectively in a fast-paced, team-oriented environment
Benefits
- $15.50 per hour + eligibility for annual performance incentive
- Medical, dental, vision, and life insurance
- Paid time off and paid holidays
- 401(k) with contributions
- Long-term/short-term disability and paid parental leave
- Employee stock purchase plan
Join a team that values innovation, collaboration, and growth.
Your next career move starts here.
Happy Hunting,
~Two Chicks…