If you like being the calm voice on the other end of a stressful billing call, this role puts you right at the center of helping people get answers fast. You’ll be the primary point of contact for patients and attorneys, turning confusion into clarity.
About AMSURG
AMSURG is an independent leader in ambulatory surgery center services, operating a network of 250+ surgery centers nationwide. Partnering with physicians and health systems, AMSURG supports high-quality patient care across specialties like gastroenterology, ophthalmology, and orthopedics.
Schedule
- Full-time
- Remote (USA)
- Work schedule: Remote (as assigned by department)
What You’ll Do
- Handle incoming calls from patients, attorneys, insurance companies, and others regarding billing questions and issue resolution
- Clearly explain revenue cycle outcomes and processes in a way callers can understand
- Apply knowledge of payor and state rules, regulations, and client information to support accurate guidance
- Follow company policies and procedures and complete other assigned duties
What You Need
- High School diploma or GED (required)
- 1+ year of related healthcare and/or call center experience (preferred) or equivalent combination of education and experience
- Knowledge of medical insurance terminology and strong communication skills (oral and written)
- Ability to prioritize multiple tasks, meet production and quality goals, and learn quickly
Benefits
- Paid Time Off, 9 observed holidays, and paid family leave
- Medical, dental, vision, life, and disability coverage options
- FSAs (Healthcare, Dependent Care, Limited Healthcare, Transportation/Parking) and HSAs
- 401(k) plan with company match
If you’re ready to join a remote team where your communication skills directly help people resolve real issues, don’t wait on this one.
Bring your people skills and problem-solving mindset and help make billing conversations a whole lot easier.
Happy Hunting,
~Two Chicks…