Help reshape residential living by providing best-in-class support to residents in a flexible, part-time role.
About Daisy
Daisy is a tech-driven residential property management company on a mission to transform the way buildings run and improve how people live. In just three years, we’ve grown to manage over 150 buildings. Our fast-moving, collaborative team is passionate about disrupting an outdated industry and delivering a better experience for residents.
Schedule
- Part-time, 16–32 hours per week (2–4 days)
- $14–$18 per hour
- Flexible scheduling, including days, evenings, weekends, and holidays
- Remote, based in Atlanta, GA
Responsibilities
- Handle inbound and outbound communications across multiple channels (calls, emails, chats) with professionalism and empathy
- Provide timely responses, proactive follow-up, and issue resolution to ensure exceptional resident experiences
- Build relationships with community members by anticipating needs and “going the extra mile”
- Coordinate scheduling of vendors and appointments as needed
- Collaborate with cross-functional teams (Advisory, Compliance, Operations, Account Management) to resolve resident issues
- Document and follow communication scripts, while identifying opportunities to improve processes
- Meet personal, departmental, and company KPIs/OKRs
Requirements
- Proficiency in English (reading, writing, speaking); additional languages are a plus
- Previous experience in customer service or hospitality
- Comfortable working a flexible schedule including nights, weekends, and holidays
- Strong problem-solving ability with attention to detail
- Excellent time management and multitasking skills
- Stellar verbal and written communication skills
- Organized, adaptable, and able to maintain composure under pressure
- Experience with Zendesk, Google Suite, or similar tools (willingness to learn new systems)
Benefits
- Competitive hourly pay
- Remote work flexibility
- Opportunity to join a growing, innovative company redefining property management
- Collaborative culture with cross-functional learning opportunities
Join Daisy and help us build stronger communities while shaping the future of residential property management.
Happy Hunting,
~Two Chicks…