If you love helping people, thrive in fast-paced communication, and want to grow your career with a company that actually values fun and development, this one’s worth your attention. Step into a role where your empathy and professionalism shine — while working fully from home.
About SupportNinja
SupportNinja helps growing companies scale through world-class outsourced support, backed by cutting-edge tools and a fun-forward culture. Since 2015, they’ve connected global talent with companies ready to grow smarter, faster, and with more heart. Their culture prioritizes learning, support, and shaking up what great customer experience looks like.
Schedule
- Full-time
- Fully remote (U.S.)
- Phone, email, and chat support
What You’ll Do
- Respond to customer inquiries across phone, chat, and email
- Provide accurate product/service information with empathy
- Resolve issues efficiently and follow up to ensure satisfaction
- Document interactions in the CRM and meet key performance goals
What You Need
- Customer service experience (or transferable skills)
- Strong written and verbal communication
- Comfort using computers and modern support tools
- Bonus: call center or CRM experience (not required)
Benefits
- Competitive pay
- Medical, dental, and vision coverage
- PTO + birthday leave
- Paid training + growth and skill-building opportunities
Remote support roles with growth paths and positive culture don’t sit open long — especially ones that encourage fun while building your career.
If you’ve got patience, people skills, and drive, you’ll feel right at home here.
Happy Hunting,
~Two Chicks…