Invisible is hiring expert-level customer service professionals to help train and refine the next generation of AI support models. If you’ve got hands-on experience with help desks, live chat, CRM systems, and customer resolution strategies—and want to shape how AI supports people across the world—this is your chance to make your skills count beyond the call center.
✅ Position Highlights
• Contract role with flexible, remote work
• Pay range: $6–$65/hour (based on experience + location)
• No benefits or equipment provided (BYOD)
• Global applicants welcome
📋 What You’ll Own
• Simulate realistic customer service scenarios with an AI model
• Evaluate tone, resolution accuracy, and engagement quality
• Identify and document model error patterns in real-time
• Suggest improvements to prompt engineering and QA metrics
• Test the AI across live chat, billing, tech support, and conflict resolution
🎯 Must-Have Traits
• Experience in customer service, tech support, QA, or call center ops
• Comfortable using helpdesk tools (Zendesk, Salesforce, Intercom, etc.)
• Exceptional communication and analytical thinking
• Degree in business, communications, or related field (preferred)
• Able to clearly document logic and explain “how you think”
💻 Remote Requirements
• Secure, reliable computer setup
• Fast and stable internet
• Capacity for 10+ hours/week availability
💡 Why This Role Matters
This is more than just a contract gig—it’s an opportunity to shape how AI systems learn to help people. Your instincts, tone, and decision-making become part of the backbone for how AI assists future customers around the world.
✍️ If you’ve ever said, “I could build a better chatbot than this”—here’s your chance to prove it. Apply now and start teaching the model that will teach the world.