About the Role
Customer Success Associate (US – Fully Remote)
New York, New York
Permanent
USD60,000 – USD80,000 per year
Opportunity for growth and expansion in your career.
Flexible working environment.
About Our Client
Our client is a fast-growing generative AI start-up that has grown from 2 to 100+ employees in just four years. They raised over 100M to date and are actively expanding in the US.
Job Description
Key responsibilities include:
- Nurturing client relationships through calls and emails.
- Providing support and guidance to customers regarding their business plans and inquiries.
- Collaborating on projects to enhance the overall customer experience, including integrating AI technologies
The Successful Applicant
The successful candidate has experience working with Zendesk (or similar platforms), strong relationship building skills, and proactive problem-solving abilities.