Build lasting relationships with dealership and franchise clients while helping them maximize ROI and adoption of Clarity’s cloud-based VoIP platform.
About Clarity Voice
Clarity Voice is a pioneer in cloud-based VoIP phone systems, serving businesses across North America with reliable, customer-first solutions. Our success is powered by a values-driven culture of collaboration, innovation, and integrity. We invest in our people through profit sharing, development programs, and a supportive, flexible work environment where culture truly comes first.
Schedule
- Full-time, remote role with company-sponsored visits to headquarters in Southfield, MI
- Flexible work-from-home model with optional office use
- Collaborative, cross-functional environment
What You’ll Do
- Proactively manage a portfolio of dealership and franchise accounts
- Conduct strategic account reviews and maintain ongoing communication with clients
- Drive feature adoption and guide customers through renewals, upgrades, and service changes
- Act as a liaison across Support, Product, Billing, and Sales teams
- Serve as a subject matter expert on how Clarity’s platform supports dealership and franchise operations
- Document all interactions in Salesforce for visibility and continuity
What You Need
- 3–5 years of B2B customer service or customer success experience
- Direct experience working with dealerships or franchises
- Strong technical aptitude and ability to learn new platforms quickly
- High emotional intelligence, organizational skills, and accountability
- Excellent communication and relationship-building skills
- Experience collaborating with cross-functional teams to deliver value
Preferred
- Telecom, VoIP, or SaaS industry experience
- Familiarity with dealership CRMs or franchise systems
- Experience with Salesforce, Zoho Desk, or similar tools
- Sales or consultative selling background
- Bachelor’s degree (or equivalent work experience)
Benefits
- Base salary: $60K–$75K plus quarterly incentive bonus
- Medical, dental, and vision coverage
- 401(k) with company match
- Profit-sharing bonuses
- Paid time off, short- and long-term disability, and life insurance
- Career growth with mentoring, training, and professional development programs
- Flexible, collaborative team culture with engagement and recognition programs
Be the trusted partner dealerships and franchises rely on for growth and support.
Help shape the customer journey and drive value with Clarity Voice.
Happy Hunting,
~Two Chicks…