Bring your passion for the performing arts into the tech world. Help theatres and arts organizations thrive by supporting clients with a Broadway-caliber technology platform.
About On The Stage
On The Stage is an all-in-one SaaS platform built by theatre professionals and tech entrepreneurs. The company provides ticketing, streaming, marketing, and engagement tools that empower community, educational, and independent theatre makers to achieve their creative and financial goals. Backed by Tony Award–winning producers and seasoned investors, On The Stage fosters an inclusive culture where technology serves the arts.
Schedule
- Part-time role: 15–20+ hours per week
- Evening and weekend availability required
- Fully remote within the United States
What You’ll Do
- Provide day-to-day client support: resolving tickets, troubleshooting, and assisting with event coverage
- Collaborate with Sales and Account Management to prioritize client needs and ensure smooth onboarding and support
- Maintain deep product knowledge, communicate updates internally, and contribute to knowledge base resources
- Develop and deliver training sessions, webinars, and Q&As for clients
- Support special projects as assigned
What You Need
- 3+ years in customer service, tech support, or B2B SaaS sales with proven success
- 2+ years of experience in a box office, ticketing, or live event environment
- Familiarity with G-Suite, Slack, Asana, and LiveAgent or ZenDesk a plus
- Strong communication, organizational skills, and attention to detail
- Ability to thrive in a fast-paced, team-oriented environment
- Bonus: background or strong interest in the performing arts
Benefits
- Flexible remote schedule
- Inclusive, collaborative company culture
- Opportunity to combine love of the arts with a customer-facing career
Help empower live arts producers with the tools they need to succeed.
Be part of a growing team where creativity and technology meet.
Happy Hunting,
~Two Chicks…