Help customers with friendly, accurate support in both English and Spanish—no sales required.
About ModSquad
Since 2007, ModSquad has partnered with top global brands to deliver customer support, trust and safety, content moderation, and community engagement. Clients include Spotify, Vimeo, VSCO, and Tourism Ireland. With teams in 90+ countries and support in 50+ languages, ModSquad has been remote-first from the beginning.
Schedule
- Part-time, remote (available in 16 U.S. states).
- Monday–Friday, 6 am–3 pm PT.
- 20 hours per week.
- 90-day project (as needed).
What You’ll Do
- Answer inbound calls in both English and Spanish, providing clear, helpful support.
- Assist customers with questions about property tax software and services.
- Navigate systems and document interactions with accuracy.
- Provide professional, friendly service while resolving issues effectively.
What You Need
- Bilingual fluency in English and Spanish.
- Pleasant, professional phone voice.
- Strong multitasking skills and comfort with research.
- Previous call center experience preferred but not required.
- Energetic, positive approach to customer service.
Benefits
- 100% remote work with flexible scheduling.
- Experience working with innovative global clients.
- Inclusive and diverse culture with worldwide collaboration.
- Opportunity to gain project-based experience with a leading CX services provider.
Now hiring bilingual support specialists—make a difference while working from home.
Join a global team that values empathy, problem-solving, and clear communication.
Happy Hunting,
~Two Chicks…