About the Role
Title: Customer Support – Phones
Location: Remote – LATAM
Category: New Mods
Job Description:
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support – Phone background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.
Project Hours (All Times Pacific):
5 am – 8 pm
Hourly Rate:
To be discussed in the interview phase
Commitment:
30 hours per week
90 days (as needed)
Language:
English
What We Are Looking For:
- Customer Service experience on Live Calls
- Technical support skills a plus but not required
- Familiarity with online education services a plus, but not needed
- 30 WPM type speed (minimum)
- Zendesk experience a plus