Job Description
Title: Customer Support – Phones and Chats – E-Books (3110)
Location: Remote – Mexico
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support – Phone & Chat background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
We are looking for LATAM remote mods that can handle calls and live chat for one of the biggest eBook providers on the market.
Project Hours:
24/7 but especially seeking candidates for 9 AM – 6 PM PT
Hourly Rate:
To be discussed in the interview phase
Commitment:
20 hours per week
60 days (as needed)
Language:
English
WorkSpace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on the phone
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.