Deliver exceptional customer support while helping patients and providers in the dental field.
About CrewBloom
CrewBloom connects top global talent with companies that embrace innovation and remote-first collaboration. We specialize in building inclusive, growth-driven teams where professionals thrive, grow, and make a meaningful impact on customer experience.
Schedule
- Full-time, remote position
- Flexible work-from-home setup
- Reliable internet and backup systems required
What You’ll Do
- Engage with customers in a friendly, professional manner, answering questions and resolving concerns
- Provide accurate information about dental services, procedures, and related inquiries
- Schedule and manage patient appointments efficiently, coordinating with dental staff
- Assist clients with insurance questions, verifying coverage, and supporting seamless payment processing
- Address and resolve customer issues quickly while maintaining satisfaction and professionalism
- Maintain accurate and up-to-date customer records in company databases
- Document customer interactions, issues, and resolutions to support continuous improvement
- Collaborate with dental professionals and administrative teams to ensure a smooth customer journey
- Participate in team meetings and training sessions to stay current on best practices and service updates
What You Need
- Prior customer service experience (dental field preferred)
- Knowledge of dental procedures, terminology, and insurance processes
- Excellent written and verbal communication skills
- Strong problem-solving skills with attention to detail
- Proficiency with customer service software and office tools
- Ability to work efficiently in a fast-paced environment
- Customer-first mindset with a commitment to exceptional service
Benefits
- Fully remote role with flexible scheduling
- Collaborative and inclusive company culture
- Opportunities for career growth and professional learning
- Supportive, high-energy work environment
- Better work-life balance with no commuting stress
Step into a role where your dental knowledge and customer service skills truly make a difference.
This is your chance to build patient trust while working remotely.
Happy Hunting,
~Two Chicks…